You may always contact us via the easy to use Customer Service (faster response, more secure than traditional e-mail, and responses are stored online for viewing at anytime). Please do not send duplicate inquiries as it will only slow down your responses.
We will try to give you a reply within 24 to 48 hours during weekdays. Please allow some extra time for a reply if inquiry is sent via e-mail and during busy times. Please remember to check your SPAM/JUNK folders if a reply does not get to you after a long period of time.
Note: please send all inquiries via the tickets helpdesk as it is the only official channel for contacting Lookbuys.com.
You may also reach us live by calling (+86) 159-2412-5797. Our office hour is between 9am to 6pm HKT/GMT+8 (lunch break between 11:45AM and 1:15PM), Monday through Saturday except public and statutory holidays.
Lookbuys.com Local Time (HKT/GMT+8):
Available 24-7, use the Live Chat function to chat online with one of our sales representatives.
West Midlands UK
Technical Support :Bluehost Inc.
1958 South 950 East
Provo, UT 84606
Telephone: Main Line: (888) 401-4678
Outside the U.S: +1 (801) 765-9400
Telephone support is available 24 Hours a Day 7 Days a Week
To check the current status of your order and view your order history, please click on My Account.